![]() ![]() Shipping Fees: You can use a Dillard’s return label, which will cost you $9.95. Defective products are not subject to the 30-day timeframe. Timing: You can return an item you purchased on within 30 days of the original purchase date. Please see the section below titled, “What items can’t be returned?” for a list of products that aren’t eligible for returns. Dillard’s online return policyĭillard’s accepts returns of online orders by mail, but you pay for the return shipping. You can return a gifted item in its original condition for store credit. You also have the option to be refunded with merchandise credit. If you paid with a check, there is a 10-day waiting period before you can receive a cash or check refund. ![]() Method: You will be refunded to the original form of payment. Shoes must be returned in their original box.ĭocumentation: You have to bring the original purchase receipt with you to be eligible for a refund. Defective products are not subject to the 30-day timeframe.Ĭondition: The item must be unworn and unwashed, with tags still attached. Timing: You can return an item you purchased in a Dillard’s store within 30 days of the original purchase date. Please see the section below titled, “What can’t I return?” for a list of products that aren’t eligible for returns. Items purchased in-store that are eligible for return must be returned to the store. If you return an online order, you can pay for the return shipping yourself or use Dillard’s shipping label for $9.95, which is deducted from your refund. ![]() The highlights are that you need to make the return within 30 days of purchase and you must have a receipt.
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